www.heinensfeedback.com – Heinen’s Survey candid feedback

Heinen’s Survey candid feedback

  • Complete this survey and save your validation code to receive 5% off of your next visit to Heinen’s
  • Find the 14 digit survey code that’s printed on your receipt and enter it to begin
  • Heinen’s provides some of the absolute highest quality food to the Illinois and Ohio areas, and they need your help to make sure they stay one of the best

Heinen’s grocery stores have just one single mission: to provide the freshest, highest quality foods and to back it up with world-class customer service. You won’t find any grocery store that matches their level of service or their food quality. They genuinely care about their customers, and it’s evident in everything they do.

To make sure they’re meeting their mission, they have an online customer service survey available. By taking this survey, you’re becoming the eyes and ears for Heinen’s. But it’s not all about what you can do for them. To thank you for your time, you’ll get a code that’s good for 5% off of your next purchase at any location. Just be sure to write down this code and bring it with you when you come.



To start, find the survey code that is printed on your receipt. Enter it in the location provided, and click start. Answer a few short questions where you rate your shopping experience, and you’re all set! This survey should just take you a few minutes, so it’s well worth your time. You will not be asked for identifying personal information, and no one from Heinen’s will contact you. So you don’t have to worry about the answers that you give. Feel free to truly share your opinions and feelings.

To contact Heinen’s:

  • 1-855-475-2300, Ext. 2337
  • Heinen’s Customer Relations, 4540 Richmond Road, Warrensville Heights, OH 44128
  • E-mail using the contact form on their website


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