Geek Squad Get Protected
- For electronic devices purchased at Best Buy, enter the access code to see available Geek Squad protection programs
- Geek Squad protection can be purchased for new devices, or for ones that were previously purchased
- When a customer purchases a protection plan from Geek Squad, they can chat online with an agent, track the progress of a repair, or schedule a repair appointment (either in home or in the store)
When Geek Squad Get Protected customers buy an electronic device from a Best Buy store, they are given the option to add Geek Squad protection, essentially going above and beyond the manufacturer’s warranty in case the device needs repair or replacement.
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Geek Squad is an electronic device protection and repair program from Best Buy that serves to provide technical support to both individual and business customers. Geek Squad was the first nation wide 24 hour electronics repair service that wasn’t a part of a specific technology manufacturer. To purchase Geek Squad protection, a device must be bought from Best Buy.
Geek Squad Get Protected Sidenotes
- Best Buy’s Geek Squad protection gives customers the highest level of service and protection for their electronics, including access to online troubleshooting, plus phone and web support for the life of the plan
- In addition, Geek Squad coverage extends warranty protection beyond what the traditional manufacturer’s warranty covers
- Repair costs are even covered for normal wear and tear and other things most warranties wouldn’t protect
More about Geek Squad
Geek Squad was founded in 1994, and has around 24,000 employees of their own. Geek Squad agents are recognized by their white shirt, black pants, and black tie that’s become their standard uniform.
To contact Geek Squad Headquarters:
- 1 (800) 433-5778
- Geek Squad, Best Buy Corporate Customer Care, P.O. Box 9312, Minneapolis, MN 55440
Citations
FAQ
How do I cancel my Geek Squad membership?
Call 1-800-433-5778 (1-800-GEEK SQUAD). Follow the voice prompts, saying "protection plan" and "cancel my plan". If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .
What does my Geek Squad protection plan cover?
A manufacturer's warranty usually only covers defects in materials and workmanship for a limited time. Geek Squad Protection Plans are an optional form of product coverage that provide additional value to our customers. ... You have up to 30 days after you've purchased your product to buy a Geek Squad Protection Plan.
Does Geek Squad cover accidental damage?
Yes, accessories included in the original manufacturer's packaging are covered with Geek Squad Protection with Accidental Damage. ... As a benefit to Geek Squad Home Membership you receive, at time of purchase, member pricing on Geek Squad Protection with Accidental Damage.
How much is Geek Squad?
Geek Squad pricing ranges between .99 to 9.99 per individual service and .99 to .99 per user per month for a service plan. Each user can have multiple devices.
Can I get a refund on Geek Squad Protection?
In some cases, we may reimburse you for the cost of a replacement product by giving you store credit based on the current value of your covered device (not to exceed your original purchase price plus taxes). How do I cancel my Geek Squad Plan? The easiest way to cancel any current Plan is to call us at 1-800-433-5778.
How do I get rid of Geek Squad Protection?
Call 1-800-433-5778 (1-800-GEEK SQUAD). Follow the voice prompts, saying "protection plan" and "cancel my plan". If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .
Does Geek Squad cover physical damage?
Yes, accessories included in the original manufacturer's packaging are covered with Geek Squad Protection with Accidental Damage. ... As a benefit to Geek Squad Home Membership you receive, at time of purchase, member pricing on Geek Squad Protection with Accidental Damage.
How many computers does Geek Squad cover?
We have you and your technology covered. Geek Squad Protection1 extends and enhances your coverage for up to five years. Over 20,000 Geek Squad Agents are ready to help you online, on the phone, in your home, and at all Best Buy stores.
Can I add Geek Squad Protection after purchase?
You have up to 30 days after you've purchased your product to buy a Geek Squad Protection Plan.
How do I get Geek Squad Protection?
Yes, you can buy Geek Squad Protection within the product-specific return policy period, which is shown on the back of your receipt. Simply bring the receipt to the customer service desk of a Best Buy store and tell them you would like to buy the Geek Squad Protection Plan for your product.