REDEEM A CERTIFICATE, ECREDIT, OR GIFT CARD
- Allows a Delta customer to redeem a Certificate,
gift card, or eCredit
- The redemption process is super easy and should only take a few minutes to complete
- The redemption service is designed for Delta customers ONLY (Southwest Airlines has a different reception service)
Please note CERTIFICATES, ECREDITS OR GIFT CARDS will contain a 13 digit number and can be found on the customers unused/partially used eTicket.
When redeeming a SkyMiles Companion Certificate the customer will have to enter the eight (8) alphanumeric characters.
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eCredits, Certificates, and Gift Cards can only be applied to the cost of your airfare (including applicable taxes and fees) and may not be used to purchase non-flight products and services.
Delta.com/Redeem Voucher Instructions
- Obtain a Delta Certificate, gift card, or eCredit
- Access the Internet
- Navigate to the URL (
- Provide the 13 digit number (or 8 for SkyMiles Companion Certificate redemptions)
Any questions in regards to the Delta Redeem Voucher service can be directed to toll free 1-800-455-2720 or for customers that need diability assistance please dial 1-404-209-3434
(For customers with hearing or speech disabilities: Dial 711).
Delta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including:
- A specific dollar amount off the cost of an eligible fare.
- A specific percentage off the cost of an eligible fare.
- A specific percentage off the number of miles required to purchase an Award ticket.
- A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees.
- A complimentary upgrade to the First or Business Class cabin.
SkyMilesCompanion Certificates are exclusive, money-saving certificates good for one eligible round-trip flight–just for renewing your Delta SkyMiles Credit Card from American Express. Learn more about SkyMiles Companion Certificates.
Other Delta Phone Numbers
delta.com & Mobile Support:1-888-750-3284
Domestic Reservation Sales:1-800-221-1212
International Reservation Sales:1-800-241-4141
Delta Vacations Packages:1-800-800-1504